Category: Consumer Laws
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Dhathri Ayurveda Case: Strengthening India’s Consumer Rights Paradigm vis-à-vis Misleading Advertisements
India’s tryst with consumer protection laws has always been a chapter in expansive protectionism. Prior to the first enactment of an explicit Indian Consumer Protection Act in 1986, the only exclusive source of consumer protection was provided by the Sale of Goods Act, 1930. The 1986 act, however, was adjudged by the legal contemporaries of…
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A Classic Case of Inflated Claims: ‘Coronil’
“Facts are irrelevant. What matters is what the consumer believes.” – Seth Godin While the entire world is in the clutches of a pandemic crisis, many are using it to construct a business model. The Divya Pharmacy of Patanjali Ayurveda Limited is running in the same race. The medical fraternity all across the globe has…
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Consumer Protection Act, 2019: An Overview
‘Caveat Emptor’ is Latin for ‘Buyer Beware’, a doctrine that forms an integral part of trade transactions. Whilst the Government of India (‘GOI’ or ‘Government’) constantly attempts to protect the interest of consumers, unethical business practices eventually find their way thereby exploiting the consumer’s interests. The recently enacted Consumer Protection Act, 2019 (‘the Act’) which took effect…
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The Consumer Protection Act, 1986 and the Indian Society – An Analysis
The Consumer Protection Act of 1986 (the Act) envisaged protecting the interests of consumers by establishing consumer councils and other such authorities for settling consumer disputes. The perceived guiding principle behind this Act is that business organizations must adopt utmost ethical practices while conducting their business transactions. If and when the businesses gallivant and fail…
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Evolution of Consumerism in India- Journey from ‘Caveat emptor’ to ‘Caveat venditor’
Lately, India has started witnessing an increase in awareness of rights of its citizens. Be it women, backward classes or homosexuals, Indians have started demanding enforcement of their rights and enactment of laws wherever required. One such law that was enacted as an urgent need was felt was the Consumer Protection Act 1986. Long back,…
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